The Free Trial feature enables partners to offer new users a complimentary eSIM bundle. Once activated, new users who have registered but never made a purchase before can claim the selected bundle at no cost.
How do I enable a Free Trial?
- In your Inventory, switch on the Free Trial toggle for any refill.
- There’s no need to set the retail price to $0; keep your regular retail pricing for future purchases.
- Once enabled, a Free Trial badge will appear next to that bundle on your webstore and checkout pages.
How will the Free Trial look for my users?
Users will see:
- A Free Trial badge next to the eligible refill.
- At checkout, the refill will be marked as Free.
They will still be asked to enter a payment card, but no charge will be made.
Why is a payment card required for the Free Trial?
A card is required for verification and to prevent fraud. The user’s card will not be charged.
Note: If a card has already been used to claim a free trial on another account, it cannot be reused.
How do Free Trials affect my partner account?
- The line cost of the Free Trial is deducted from your partner balance.
- Transactions are logged, and Free Trial usage by your users is tracked for reporting.
Can I disable Free Trials later?
Yes. You can turn off Free Trials at any time in your **Inventory**.
Once disabled, new users will no longer see or claim the free option.
Do I need to update anything on my webstore?
For webstore partners:
- To properly reflect the free trial offer on your website, you may need to update the Search Bundle plugin to the latest version.
- Go to: Integrations → WordPress Theme and Plugin → Search Bundle Plugin
- Download the file and update it in WordPress via Plugins → Add New → Upload Plugin.
Who is eligible for a Free Trial?
Only newly registered users who have never purchased from you before.
They must use a unique payment card that hasn’t been used to claim a Free Trial previously.
Oct 3, 2025