Your dashboard
- Balance (top bar): add funds and manage payment methods.
- Buy new bundles: buy plans for your customers.
- Lines: all eSIMs you bought and their installation methods.
- Support chat (bottom right): ask us anything.
Step 1. Add balance
- Click Balance in the top bar.
- Add funds by wire transfer, card or crypto.
- Optional: save a card as a backup. If your balance is $0, purchases are charged to the card.
Tip: use the balance for regular purchases. Many small card payments can get blocked by your bank.
Step 2. Buy a bundle
- Open Buy new bundles.
- Pick a tab: Country Travel Plan, Regional Travel Plan or Lifetime Prepaid Plan.
- Search for the country or click a region.
- On the bundle card, choose Data & Validity and the Number of bundles.
- Click buy. The amount is taken from your balance.
Step 3. Open the line
- In the menu, go to Lines.
- Your new line is at the top. Click More details.
- Open Installation methods.
Step 4. Send it to your customer
In Installation methods you will find 4 ways to install. Send the one that fits the customer's phone, plus the QR code as a backup.
| Customer's phone | What to send |
| iPhone or iPad, iOS 17.4+ | iOS installation link |
| Android 10+ (Samsung, Google Pixel, OPPO) | Android installation link |
| Any other eSIM phone | QR code |
| QR can't be scanned | SM-DP+ address + activation code |
Send by email, WhatsApp, Telegram or SMS. Send it only to your customer: the eSIM can be installed only once.
Step 5. Help the customer turn it on
After installation, the customer needs to:
- Turn on the eSIM line in phone settings (Cellular / SIM).
- Choose the eSIM for mobile data.
- Turn on Data Roaming for the eSIM. There are no extra charges from us.
If something doesn't work
- iOS link does nothing: iOS is older than 17.4. Send the QR code.
- Android link doesn't open: open it in Chrome or Gmail, update SIM Manager in Google Play, or send the QR code.
- No internet after install: check Data Roaming is on and the eSIM is chosen for mobile data.
- Anything else: write to us in the support chat with the line details and a screenshot.
Nov 9, 2026