How to customize your partner website (WordPress + Elementor)

Your partner website itself is just WordPress, built with the Elementor page builder — a normal, fully editable website. The eSIM store (plans, pricing, checkout, account/login) is a completely separate system: a click on your site simply redirects the visitor there to log in and buy. It doesn't live inside WordPress at all, so there's nothing on that side for this guide to warn you away from.

You have full access to your WordPress site, which means you can freely:

• Edit existing pages, text, and images
• Add sections, banners, and new content
• Add tracking codes (Google Analytics, Meta Pixel, etc.)
• Update translations
• Change images, colors, menus, and layout

This guide walks you through exactly how — from logging in, to making specific changes, to using AI to write your customization steps for you. You don't need to know how to code. If you can use a word processor, you can do everything below.

1. How to log in and find your way around

Step 1 — Log in to Plesk.
Go to your Plesk panel using the URL and credentials we gave you, and log in.

Step 2 — Open WordPress.
In Plesk, find your website and click Log in next to WordPress — this opens your WordPress dashboard directly (no separate WordPress password needed).

Step 3 — Open the site editor.
At the top of the WordPress dashboard, click the name of your website. This opens the site in editing mode, where you can browse and select any page.

Step 4 — Open a page in Elementor.
To edit a specific page: go to Pages in the WordPress dashboard menu, find the page, and click Edit with Elementor. Elementor is the visual, drag-and-drop builder — everything you see is edited by clicking directly on it, no code involved.

Keep these two ideas in mind as you go:

• WordPress dashboard = the back office (pages, plugins, settings, media library).
• Elementor = the visual editor you open from inside a page to change what it actually looks like.

2. Back up before you make changes

Before any bigger change (new sections, plugins, translations, tracking codes), take a full backup in Plesk:

1. In Plesk, go to Websites & Domains → Backup Manager.
2. Click Back Up.
3. Leave the default content selection (domain configuration is always included), choose Full backup, and click OK.
4. Wait for it to finish — you'll see it listed in the Backup Manager with a date and time.

To undo everything and go back to that point later: open Backup Manager, find the backup by its date, and use its restore option next to it. If you're not sure which backup to restore or something looks wrong, contact us rather than guessing — restoring a full backup overwrites the current site.

🤖 AI prompt — backups:
I have admin access to a website through Plesk (hosting control panel), running WordPress with the Elementor page builder. Walk me through creating a full backup in Plesk's Backup Manager, and how to restore from one if I need to undo a change.

3. Before you build anything by hand — check if a plugin already does it

WordPress has a plugin for almost everything: SEO, contact forms, popups, cookie banners, image compression, countdown timers, redirects, backups, security, speed — you name it. A good plugin is usually faster and safer than building the same thing manually in Elementor, and it keeps working after updates. Yoast SEO and TranslatePress (already used on your site for translations) are examples of this.

Before starting a task, it's worth asking your AI assistant: "Is there a WordPress plugin that would make this easier, and if so, which one and how do I set it up?" If yes, install it from Plugins → Add New in the WordPress dashboard, search its name, click Install Now, then Activate, and follow the AI's setup steps. If not, fall back to doing it manually in Elementor.

🤖 AI prompt — is there a plugin for this?
I have a self-hosted WordPress website (admin access via Plesk, no coding ability) using the Elementor page builder. I want to accomplish this: [describe your goal, e.g. "improve my site's SEO", "add a cookie consent banner", "add a contact form", "compress my images to speed up the site"]. Is there a well-established, actively maintained WordPress plugin that handles this well? Name the plugin, then give me numbered steps to install, activate, and configure it for my goal.

4. Common tasks, step by step

4.1 Edit existing text or images on a page

1. Go to Pages → find the page → Edit with Elementor.
2. Click directly on the text or image you want to change.
3. A panel opens on the left — edit the text, or click the image and choose Choose Image to replace it.
4. When you're done, click Update (top left, or bottom of the left panel) to publish your changes.

Use Preview first if you want to check how it looks before publishing.

🤖 AI prompt — editing text/images:
I manage a self-hosted WordPress website (admin access via Plesk) built with the Elementor page builder — visual, drag-and-drop editor, no coding. I want to: [describe the change, e.g. "change the headline and subtext in the hero section of my homepage" / "replace the image in the About section with a new one I'm uploading"]. Give me exact, numbered click-by-click steps inside the Elementor editor to do this, including where in the left-hand panel to find the relevant setting.

4.2 Add a banner (promo, announcement, discount, etc.)

A "banner" is usually just an Elementor section with a background image/color, a heading, and sometimes a button.

1. Open the target page with Edit with Elementor.
2. Click the + icon where you want the banner to go, to add a new section.
3. Choose a layout (e.g., a single full-width column).
4. Set a background: click the section's settings (folder icon) → Style tab → Background → upload an image or pick a color.
5. Drag in a Heading widget and a Text widget for your message, and a Button widget if you want a call-to-action link.
6. Adjust padding/spacing under the section's Advanced tab if it looks too tight or too wide.
7. Click Update to publish.

If you want the banner to disappear automatically after a certain date (e.g., a limited-time promo), ask your AI assistant for a lightweight scheduling plugin rather than remembering to remove it manually (see Section 3).

🤖 AI prompt — banner:
I manage a self-hosted WordPress website (admin access via Plesk) using the Elementor page builder — visual editor, no coding. I want to add a banner to [which page, e.g. "the top of my homepage, above the existing content"] that says "[your exact message/headline]", with [a button linking to "X" / no button]. Give me exact numbered steps to build this as a new Elementor section, including how to set the background image or color and style the text and button.

4.3 Add Google Analytics (or another tracking tag)

The easiest, safest way is with a small "header/footer scripts" plugin — it doesn't touch your theme files, so it won't break with updates.

1. In the WordPress dashboard, go to Plugins → Add New.
2. Search for a header/footer script plugin (e.g., "Insert Headers and Footers" or "WPCode") and click Install Now, then Activate.
3. Open the plugin's settings (usually under Settings or a new menu item it adds).
4. Paste your Google Analytics (GA4) tracking snippet into the Header field.
5. Save/publish the settings.
6. Verify it's working using Google Analytics' Realtime report while you browse your own site.

The same method works for Meta (Facebook) Pixel, Google Tag Manager, or any other tracking snippet a partner or ad platform gives you — just paste it into the same header/footer field.

🤖 AI prompt — analytics/tracking tag:
I manage a self-hosted WordPress website (admin access via Plesk, not a developer). I want to add this tracking code: [paste your Google Analytics/GTM/Pixel snippet, or say "my Google Analytics 4 measurement ID is G-XXXXXXX"]. Recommend a simple, well-maintained no-code way to add it (such as a header/footer scripts plugin), and give me exact steps from installing the plugin to confirming the tag fires correctly, including how to check it in Google Analytics' Realtime report.

4.4 Update or fix translations

Your site's translations run through the TranslatePress plugin, which lets you edit each language directly on the page, side by side with the original.

1. Log in to WordPress (via Plesk, as in Section 1) and click your website's name to open editing mode.
2. Use the language switcher to pick the language you want to review or fix.
3. Click Translate Page — this opens the translation console.
4. Hover over any text block until a pencil icon appears, then click it to open the translation panel on the left.
5. Update the text to the correct version.
6. Click Save.
7. To review other pages, pick them from the menu inside the translation console.

Some texts (Search Bundle plugin labels, FAQs, and other platform-generated system text) live outside this editor — contact us and we'll give you access to the right files.

If you need to change the original (source-language) text rather than just its translation: edit the page with Edit with Elementor, update the content there, save, and TranslatePress will automatically generate a new machine translation for you to review and adjust in the translation console as above.

📖 Full walkthrough: How to update translations on your WordPress website

🤖 AI prompt — translations:
My self-hosted WordPress website uses the TranslatePress plugin for multilingual content, with a language switcher and a translation console I access from the front end. I want to: [describe the task, e.g. "fix the [language] translation of my homepage headline" / "review the [language] version of my Pricing page"]. Give me exact steps inside the TranslatePress translation console to do this.

5. Use AI as your personal step-by-step guide

You don't need to memorize WordPress or Elementor. Whenever you want to make a change that isn't covered above, open any AI assistant (ChatGPT, Claude, etc.) and use this template — just fill in the brackets:

I manage a self-hosted WordPress website (admin access via Plesk) built with the Elementor page builder — a visual, drag-and-drop editor, no coding involved. I have no development background. I want to: [describe exactly what you want to do, as specifically as possible — which page, what it should say, where on the page]. First tell me if a well-established WordPress plugin would make this easier than doing it manually, and name it. Then give me clear, numbered, click-by-click steps to do this myself, either using that plugin or directly in the WordPress dashboard / Elementor.

6. Learn more (official resources)

• Elementor's own step-by-step guides: Elementor Help Center
• WordPress basics (pages, media, menus, plugins): WordPress.org Support
• Our related guides: WordPress Plugin — Installation & Setup Guide · How to update Keepgo plugins on your WordPress website

7. Quick checklist before you publish

• Backed up? A full Plesk backup for anything bigger than a text tweak (Section 2).
• Preview before you publish. Elementor's Preview button lets you check a change before it goes live.
• Change one thing at a time, and check the live page after each change — it's much easier to spot (and undo) a problem that way.
• Still unsure about something? Contact us before making the change — we're happy to confirm whether it's safe to edit yourself.